Privacy Policy for ThamizanSoft IT Services

Effective Date: 18/08/2025

ThamizanSoft IT Services (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This Policy explains how we collect, use, disclose, and safeguard your information when you use our website https://thamizansoftitservices.com/ (the “Website”) and related services.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

Name
Email address
Phone number
Billing and shipping address
Payment details (processed securely through third-party payment gateways; we do not store card/UPI details directly).

b) Non-Personal Information

Browser type, IP address, device details, operating system.
Website usage data (pages visited, time spent, clicks).

c) Service-Related Information

Order history, invoices, and service/repair records.
Customer queries, support tickets, and communications.

2. How We Use Your Information

We use the information collected for:

Processing and fulfilling orders.
Providing customer support and responding to queries.
Sending order confirmations, invoices, and service updates.
Delivering promotional offers, only if you have consented.
Improving our Website, products, and services.
Complying with legal obligations and fraud prevention.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share it in the following cases:

With service providers: e.g., payment processors, courier partners, IT support.
For legal compliance: when required by law, government authority, or court order.
Business transfers: if we merge, acquire, or sell our business assets.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking

We use cookies to enhance your browsing experience, remember preferences, and analyze website traffic.
You can control or disable cookies through your browser settings, but some features may not function properly.

6. Your Rights

You have the right to:

Access, correct, or update your personal information.
Request deletion of your data (subject to legal requirements).
Opt out of promotional communications at any time.
Restrict or object to certain types of data processing.

For any request, please contact us (see Section 9).

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies separately.

8. Children’s Privacy

Our Website is not intended for children under 13 years of age. We do not knowingly collect information from minors. If we learn that a child has provided personal data, we will delete it immediately.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

ThamizanSoft IT Services
📧 Email: it.helpdesk@thamizansoftitservices.com
📞 Phone: 9344631121
🌐 Website: https://thamizansoftitservices.com/

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.” Continued use of our Website after updates means you accept the revised policy